If upon receipt of your item it is not damaged, but you decide that the item is not quite right for you and you wish to return it then please contact Field & Hawken to arrange a collection within 14 days of the delivery of the item.
We will provide a full refund on your order less a returns surcharge. The refund will be wp-contentlied back to the original payment method no more than 10 working days after the items have been returned and checked by our warehouse team.
Items must be returned in a saleable condition. Unfortunately, we will be unable to provide refund if the returned item is damaged, used or in an unsaleable condition upon arrival at our warehouse.
Please review the returns section of the website for full details on how to return as item and how Field & Hawken can support you with this.
